TECHNOLOGY SUPPORT
I. To supply technical support data to customers
(i) Range of workshop process design
1. Production line layout plan design
2.  Workshop internal process, electrical, and pipeline design
(ii) Technical Service
Supply total unit of technical software, including process commissioning, production, and equipment management documents.
Responsible for machines commissioning.
(iii) Installation and commissioning guide
1.Installation of total production line
2.Empty load running
3.Machines running with material process
(iv) Technical documents and support
1.Machines layout diagram
2. Machines base diagram
3. Electrical and pipeline diagram
4. Flow chart of production
II. MAXWIN cooperated with several universities and institutes
Nanjing Forestry University, Northeast Forestry University, Anhui Agricultural University
III. MAXWIN has established a strong team for perfect service
In order to make good service for customers, MAXWIN has her own engineers for before-sale service, process and formula, installation and commissioning, etc..

IV. Product experiment center
There are experiment machines for pelletizing, extrusion, press molding, etc. in order to supply demonstration or testing service to customers on formulas and product characteristics.

QUALITY CONTROL
MAXWIN manufactures extrusion machines according to GB/T19001-2008/ISO9001-2008 Quality Controlling System

TECHNOLOGY SERVICE
I. Pre-sale Service
1. Supply total sollution according to actual condition of customers
2. Supply Feasibility Analysis Report on Project to the customers
3. Supply advice on project
4. Supply machine kinds proposal
II. On-purchase Service
1. According to user’s site and actual conditions, supply design of workship and calculation of electrical facilities
2. Supply the staff training of technology
3. Supply formulas according to detailed products and suppliers of additives
4. Supply solving plans for actual production
5. Test before delivery in MAXWIN factroy for custoemrs’ check
6. Help installation and commissioning in customers’ factory
III. After-sale Service
1. Solve problem during production
2. After receive customers’ questions in actural prodcution, feedback within 48 hrs
3. Supply free parts due to bad quality during guarantee period
4. Supply low-cost parts not included in guarantee period
5. Supply updated technology to old customers or equpment promotion